To place an order, simply browse through our website, select the sweets or chocolates you wish to purchase, and add them to your cart. Proceed to the checkout page, provide your shipping details, select a payment method, and confirm your order.
We accept various payment methods, including credit/debit cards, PayPal etc. You can choose the payment option that suits you best during the checkout process.
We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Once your order is despatched, you will receive a confirmation email with tracking information.
We offer several shipping options depending on your location. During the checkout process, you can choose from standard delivery, express delivery or any other available delivery options. The estimated delivery time will be provided based on your chosen shipping method.
Yes, currently we offer international delivery options within European countries.However, please note that delivery fees and delivery times may vary depending on the destination. During the checkout process, you can select your country to check the availability and delivery options.
We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within 48 hours of receiving the order and we will assist you with the returns or replacement process.For more details, please refer to our Returns policy section on our website.
Yes, once your order has been despatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the courier's website or through the tracking page on our website.
We occasionally offer discounts and promotions on our products. You can stay updated by subscribing to our newsletter or following our social media channels. Additionally, keep an eye out for seasonal sales and special events throughout the year.
The shelf life of our sweets and chocolates varies depending on the specific product. Generally, our products have a shelf life of several months to a year. The best before date will be mentioned on the packaging.
We have a range of sweets and chocolates that are suitable for vegetarians and vegans. These products are clearly labelled on our website. However, we strongly recommend reviewing the label on the product packaging to ensure they meet your specific dietary requirements.
Yes, we provide discounts for bulk orders. The specific discount amount may vary depending on the quantity and value of the order. Please contact our customer support or fill out the contact us form on our website in order for us to provide you with quotation.
If you have any questions, concerns, or need assistance, you can reach our customer support team by email, phone, or through the contact form on our website. Our customer support team will be happy to help you.
